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Tokyo, May 23, 2017－Hitachi Kokusai Electric Inc. (hereinafter, "Hitachi Kokusai"; President and Chief Executive Officer: Kaichiro Sakuma) has been awarded four prizes: The "10 BEST Large Suppliers of Chip Making Equipment"#1, "THE BEST Suppliers of Fab Equipment"# 2, "THE BEST Suppliers of Wafer Fab Equipment to Foundation Chip Makers", and "RANKED 1st in Deposition Equipment"#3 in the annual customer satisfaction survey on semiconductor manufacturing systems conducted by VLSIresearch #4 , a market research company based in California, USA.
This is Hitachi Kokusai's Twentieth consecutive year winning the 10 BEST award and their second year earning the RANKED 1st award. We attribute this result to Hitachi Kokusai having been highly evaluated for technical leadership and the high product performance and quality of its equipment.
This survey of customer satisfaction consists of 15 categories based on 3 key factors which are "Supplier Performance", "Customer Service" and "Product Performance". The survey was translated into 5 languages and sent to users of semiconductor equipment worldwide by VLSIresearch.
To achieve even better customer satisfaction, we will continue to further improve product qualities and enhance services. By constantly creating higher goals to challenge, we will strive to become a corporation which provides optimal solutions to our customers.